Starting in Disability Employment Services more than a decade ago, our purpose has always been to help committed Organisations deliver meaningful outcomes for Job Seekers. We’ve come a long way, but what we do has endured.
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Leading Directions provides an end-to-end Operations Management platform for Organisations servicing people with disabilities and barriers to Employment. We can provide the tools you need to service a huge range of participants; from school leavers accessing work for the first time, right through to mature aged long-term unemployed job seekers.
It’s also about the supporting Organisation. Using the most current and cyber-secure technologies, our data analytics help our customers understand the business impact of their own performance to help them to grow and deliver their own efficiencies.
We are passionate about the products we bring to market, and you will see that in our software and your everyday interactions with us.
Our mission is to support the Employment Sector to achieve a higher representation of people with disabilities/barriers in the workforce.
We will do this by:
Providing exciting and user-friendly management systems
Analysing data so our customers know how they are performing
Star Performance Analysis and Forecasting for Disability Employment
Performance Reports
Case Noting product for Disability Employment project commences (BuddyNote)
BuddyNote is born LD Launches the first web-based Case Management and CRMplatform for Employment Services
Performance Reports migrates to cloud-based product
R&D and grant award for information sharing within Government
Accreditation project commences
State and community program modules for BuddyNote
ISO27001 certification and DESE Accreditation (for 12 DESE programs)
First DES-only TPES company to achieve accreditation
Major upgrades for BuddyNote and PR
ISO27001 re-certification
Team and Customer base triples in size
Job Active, TTW, PNX modules
BN Portal for Job Seekers
The Leadership Team has experience working in and managing 5-star DES and Job Active contracts before starting Leading Directions.
Combined, the team that drives the company share an array of skills and experience across Business Management, Entrepreneurship, Psychology, Data Analytics, UX/UI, Computer Science, Research and Development and Information Security. All share a love of emerging technologies and passion for innovation.
Founder and CEO
Co-Founder and COO
Lead Software Engineer
Our infrastructure and applications are Accredited by the Australian Federal Government Department of Employment, Skills and Education for 12 different government programs. We are certified to ISO/IEC27001:2013 and the DESE TPESP/RFFR framework.
Our sovereign hosting body maintains an impressive list of reports, certifications, and third-party assessments to ensure complete and ongoing state-of-the-art data centre security, with SOC2 and IRAP recommendations for configuration.
Infrastructure and Application security is at the core of our business, providing assurance that we value your data as much as you and the Australian government do.
Our Privacy Policy is available here and ensures your data never gets in the hands of third parties.
